Terms of Service | Skin Savvy Medical Spa

Terms of Service

Effective September 1, 2026. Skin Savvy Medical Spa.

These terms govern your use of this website and of the text messaging program operated by Skin Savvy Medical Spa.

Text messaging program

Program description

Skin Savvy Medical Spa operates a text messaging program used to respond to enquiries, to book, confirm, change and remind you about appointments, and to send information and offers about our services to people who have asked to receive them.

How you join

You join by giving us your mobile number and agreeing to receive text messages. You can do this in person at one of our locations, over the phone, or on an intake or booking form. We do not add anyone to the program who has not agreed to it, and we do not buy or rent phone numbers.

Consent to receive text messages is not a condition of purchase and is not a condition of receiving care.

Message frequency

Message frequency varies, typically 2 to 6 messages per month.

Cost

Message and data rates may apply. We do not charge you for the messages, but your mobile carrier may, depending on your plan. Check with your carrier if you are unsure.

How to stop messages

Reply STOP to any message from us and we will stop sending them. You will receive one message confirming that you have been unsubscribed, after which no further messages will be sent.

You may also opt out by any other reasonable method, including by calling us, or telling a member of our team in person. We honour every opt-out request promptly, and in all cases within 10 business days, across every channel.

How to get help

Reply HELP to any message from us for assistance, or contact us using the details at the bottom of this page.

Carriers

Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your wireless service provider and is not guaranteed.

Supported carriers

Message delivery is supported on major US wireless carriers. Availability may vary and is subject to change without notice.

Privacy

Information collected through the messaging program is handled as described in our Privacy Policy. Mobile opt-in data and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.

Automated and AI assisted messages

Some messages in this program are sent by an automated system, and some conversations are handled by an AI assistant. Where that is the case, the assistant identifies itself as such. An AI assistant does not provide medical advice, does not hold clinical credentials, and does not act as a licensed provider. Any clinical question is answered by a member of our team.

Website terms

No medical advice

The content of this website and of our messages is general information about our services. It is not medical advice, it is not a diagnosis, and it does not create a provider and patient relationship. Always speak with a qualified healthcare professional about your own circumstances. Individual results vary.

Appointments

Appointments are arranged by phone or with our front desk. Contacting us about an appointment is a request, not a confirmed booking, until a member of our team confirms a time with you.

Intellectual property

The content of this site is owned by Skin Savvy Medical Spa and may not be reproduced without permission.

Limitation of liability

To the fullest extent permitted by law, Skin Savvy Medical Spa is not liable for any indirect or consequential loss arising from your use of this website.

Changes

We may update these terms. The effective date at the top of this page shows when they were last changed.

Contact us

Skin Savvy Medical Spa, Hermosa Beach
1310 Pacific Coast Hwy, Hermosa Beach, CA 90254
Phone: (310) 561-5030

Skin Savvy Medical Spa, Westlake Village
860 Hampshire Rd, Ste I, Westlake Village, CA 91361
Phone: (805) 358-1222